Frequently Asked Questions
Everything you need to know about shopping at PAX WORLD.
What kind of warranty comes with my electronics?
All products at PAX WORLD come with a standard 12-month manufacturer warranty covering technical defects. We also offer extended protection plans at checkout for peace of mind.
How long does shipping take for my order?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days) within the continental United States. International shipping times vary by location.
What is your return policy for opened devices?
You can return devices within 30 days of delivery. Please note that opened electronics must be in original packaging with all accessories included and may be subject to a 15% restocking fee.
Are your products brand new or refurbished?
We primarily sell brand new, factory-sealed electronics. Any refurbished items are clearly labeled 'Certified Refurbished' and undergo a rigorous 50-point inspection process.
Which payment methods do you accept?
PAX WORLD accepts all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your delivery progress.